Terms of service
Last updated: September 4, 2026
Welcome to www.missylius.com, operated by Missy Liu’s Canine Kitchen & Grooming.
These Terms of Service govern your use of our website, online store, products, and related online services.
Throughout these Terms, “Missy Liu’s,” “we,” “us,” and “our” refer to Missy Liu’s Canine Kitchen & Grooming. “You” and “your” refer to visitors, customers, purchasers, and users of our website and services.
By accessing our website, purchasing a product, submitting an order, or otherwise using our online services, you agree to these Terms of Service and applicable policies referenced herein.
1. Online Store Terms
By using this website or making a purchase, you represent that you are legally capable of entering into the applicable transaction or have appropriate authorization where required.
You may not use our website, products, or services for unlawful or unauthorized purposes.
2. Products & Services
Missy Liu’s may offer products and services including:
- Gourmet dog treats and barkery products
- Birthday cakes and celebration treats
- Seasonal products
- Toys and pet accessories
- Boutique apparel
- Grooming and pet-care products
- Gift cards
- Custom barkery orders
- Dog grooming
- Dog daycare
- Dog boarding
Availability may vary by product, service, and location.
We may modify or discontinue products and services when reasonably necessary.
3. Product Information
We make reasonable efforts to accurately display product descriptions, photographs, colors, sizes, ingredients, and other information.
Actual colors and appearance may vary by device or display. Handmade and custom products may also have natural variations.
We reserve the right to correct errors, inaccuracies, and omissions.
4. Pricing
Prices are displayed in U.S. dollars unless otherwise indicated.
Prices may change without prior notice.
Applicable taxes, shipping charges, customization fees, or other charges will be displayed when appropriate.
Online pricing and promotions may differ from those available at a physical Missy Liu’s location unless otherwise stated.
5. Orders
Submitting an order does not guarantee acceptance.
We may refuse, limit, or cancel an order when reasonably necessary, including because of product unavailability, listing errors, suspected fraud, payment problems, shipping restrictions, or inaccurate customer information.
If we cancel an order after collecting payment, an appropriate refund will be issued for the canceled portion.
6. Custom Barkery Orders
Customers are responsible for providing accurate information for custom cakes, treats, and other personalized barkery products.
This includes names, dates, themes, colors, pickup or delivery information, and other requested customization.
Once production begins, custom orders may not be eligible for modification, cancellation, return, or refund except when an error has been made by Missy Liu’s or otherwise required by law.
7. Pet Treats & Food Products
Customers are responsible for determining whether a food or treat is appropriate for their individual pet.
Dogs may have allergies, dietary restrictions, food sensitivities, or medical conditions. Customers should review available ingredient information before feeding a product to their pet.
For pets with health concerns, allergies, or dietary restrictions, consult a veterinarian before introducing new foods or treats.
8. Grooming, Daycare & Boarding
Pet-care services may be governed by additional agreements, waivers, vaccination requirements, reservation policies, cancellation terms, and safety procedures.
Customers are responsible for providing complete and accurate information concerning their pet when relevant to safe care, including health conditions, medications, allergies, behavioral concerns, bite history, vaccination status, and special-care requirements.
Missy Liu’s may decline, discontinue, or modify a service when reasonably necessary for the health or safety of a pet, staff member, customer, or other animal.
Submitting an inquiry through www.missylius.com does not by itself guarantee a reservation or appointment.
9. Daycare Eligibility
New daycare guests may be required to complete a Meet & Greet and satisfy current daycare requirements before participating.
Participation in group daycare remains subject to Missy Liu’s determination that the environment is appropriate for the individual dog.
10. Appointments, Cancellations & No-Shows
Pet-care services may be subject to separate appointment, deposit, cancellation, late-arrival, and no-show policies.
Any service-specific terms presented during booking, reservation, or check-in may form part of the agreement for that service.
11. Returns & Refunds
Online purchases are subject to our Return & Refund Policy.
Certain products, including edible products, custom products, personalized merchandise, gift cards, opened pet-care products, and merchandise designated as final sale, may not be eligible for return.
12. Shipping
Eligible physical-product orders are subject to our Shipping Policy.
Customers are responsible for providing accurate shipping information.
13. Gift Cards
Gift cards may be subject to additional terms and restrictions.
Gift cards are not redeemable for cash except where required by law.
14. Promotions
Promotions, discount codes, sales, and special offers may be subject to additional terms.
Unless otherwise stated, promotions cannot be combined, have no cash value, cannot be applied retroactively, and may exclude certain products or services.
15. Intellectual Property
Unless otherwise stated, the content of www.missylius.com, including Missy Liu’s branding, logos, photographs, graphics, designs, text, and original product descriptions, is owned by or licensed to Missy Liu’s and protected by applicable intellectual-property laws.
Website content may not be reproduced, distributed, modified, sold, republished, or commercially exploited without authorization except as permitted by law.
16. Customer Content
Customers may not submit unlawful, fraudulent, defamatory, infringing, malicious, or abusive content through our website.
If you voluntarily submit photographs, reviews, testimonials, or other materials, you represent that you have the right to provide them.
Any use by Missy Liu’s will remain subject to applicable law and permissions associated with the submission.
17. Third-Party Services
Our website may use or link to services operated by third parties, including Shopify, payment processors, shipping carriers, mapping providers, and social-media platforms.
Third-party services may have their own terms and privacy policies.
18. Prohibited Uses
You may not use our website to engage in unlawful activity, commit fraud, infringe another person's rights, distribute malicious software, interfere with website security, attempt unauthorized access, or otherwise misuse the website.
19. Disclaimer
To the extent permitted by applicable law, the website and online services are provided on an “as available” basis.
We do not guarantee uninterrupted or error-free website availability.
Nothing in these Terms excludes consumer rights, warranties, remedies, or liabilities that cannot legally be excluded.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Missy Liu’s will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of the website or online store.
Nothing in these Terms limits liability that cannot legally be limited.
Separate agreements and liability provisions may apply to pet-care services.
21. Privacy
Use of www.missylius.com is also subject to our Privacy Policy.
22. Changes to These Terms
We may update these Terms periodically.
The current version will be posted on www.missylius.com with its most recent revision date.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
24. Governing Law
These Terms are governed by the laws applicable to Missy Liu’s business operations in the State of Arkansas, subject to any rights or protections that cannot lawfully be waived.
25. Contact Us
Questions regarding these Terms may be directed to:
Missy Liu’s Canine Kitchen & Grooming
143 Wesley Stevens Road
Farmington, AR 72730
Phone: (479) 267-0202
Email: info@missyliubednbiscuit.com
Website: www.missylius.com